Privacy Policy

Your privacy is important to us. At Pet Planet, we are committed to respecting your privacy regarding any information we may collect from you across our website, http://shoppetplanet.ca, and other sites we own and operate.

Information We Collect

We only request personal information when it is essential to provide a service to you. This information is collected fairly, lawfully, and with your knowledge and consent. We ensure transparency by explaining why we collect your information and how it will be used.

Data Retention and Protection

We retain your information only as long as necessary to deliver the requested service. We protect all stored data through commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

Information Sharing

We do not share personally identifiable information publicly or with third parties, except as required by law.

External Links

Our website may include links to external sites that are not operated by us. Please note that we have no control over the content or practices of these sites and cannot accept responsibility for their privacy policies.

Your Rights

You have the right to refuse our request for personal information, understanding that it may limit the services we can provide to you.

Consent and Continued Use

Your continued use of our website constitutes acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data, please contact us.

Text Messaging Consent

By creating an account with us, you consent to receiving text messages at the phone number you provide. These messages may include:

Updates on your orders

Exclusive promotional offers

Important notifications related to your account

These messages will be sent during our regular business hours.

We respect your preferences and want to ensure you remain in control of your communication with us. If at any time you wish to stop receiving text messages, you can reply STOP to any of our messages. Please note that replying STOP will unsubscribe you from all text communications, including both promotional and transactional messages, such as order updates and delivery notifications.

If you have any questions or concerns about this policy or need assistance, feel free to contact us.